Operations Manager

Full-time position
Vancouver, Washington, USA
Reports to Chief Executive Officer

Company Summary

Founded in 2002, Formos delivers SaaS product development, mobile applications, and process management solutions. We have a diverse mix of clients and projects ranging from augmented reality to construction, and environmental restoration to blockchain. We serve customers throughout the Americas, Asia, Europe, and Australia from our headquarters in Vancouver, Washington, USA, and our offices in Ho Chi Minh City, Vietnam, Da Nang, Vietnam, and Quito, Ecuador.

What to Expect

You’ll work with a dedicated team of full-time employees in a highly collaborative environment. We work hard and smart, delivering projects on time and on budget. Our proprietary process keeps us on track and ensures our team doesn’t scramble through late nights and weekends to hit our targets.

Position Details

We are seeking an Operations Manager to ensure things continue to run smoothly as our business scales and our operation expands. You will help to ensure data accuracy, process compliance, and overall management of the day-to-day operations across the company.

Operations Management

• Work closely with local leadership in our US office
• Communicate daily via email and video with leadership in Vietnam and Ecuador
• Oversee and execute internal operational projects
• Monitor and report on project progress, both operational and software
• Review and validate spreadsheets, emails, and other documents, both internal and external, from all offices

Process Management

• Ensure processes are well documented and up to date
• Monitor process compliance
• Assist in process analysis and improvement


• 3+ years of experience managing processes and/or operations
• Highly organized, detail oriented and thorough
• Excellent time management
• Crystal clear, responsive communication
• Ability to think through issues and make suggestions for solutions
• Independently motivated and driven to succeed
• Honest, reliable, and punctual

Compensation and Benefits

• Competitive salary based on skill set and experience
• Three weeks of paid time off per year and eight paid company holidays
• Health, dental, and vision insurance
• Company paid travel to Vietnam and/or Ecuador for team building and cultural immersion
• Great work/life balance with 40 hour workweeks the norm

Submit your information using the form below for consideration. No phone calls please.

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